“A dedicated learning module focused specifically on how Crematoria and Cemetery professionals communicate with bereaved parents has been desperately needed for some time. Despite the compassion shown across the sector, there has been a clear gap in training that truly reflects the unique and sensitive nature of pregnancy and infant loss.
Working with Dr Chantal Lockey and the Foundation for Infant Loss has enabled us to address this gap in a meaningful and practical way. Chantal’s expertise and insight have shaped a learning module that is honest, compassionate, and rooted in real experiences. With over 270 crematoria across the UK now able to access this training, the module has the potential to significantly improve experiences for grieving families, ensuring they are met with understanding, dignity, and sensitive communication at one of the most difficult times of their lives, by colleagues across all departments.”
Liam Bennett | FBCA
Training & Development Manager
Federation of Burial and Cremation Authorities
“I am a newly appointed Bereavement Support worker at the Royal Devon University trust Hospital in Barnstaple. This is the first time this role has been in place and so far I’m finding the job difficult emotionally but rewarding in many ways. I spent yesterday working with a rainbow family who were very emotional, I helped to establish feeding, supported the mum to bath her baby and dress her baby. I am hoping I help in someway and by doing your rainbow babies course I knew that giving the family confidence in baby care can promote better mental health and self-confidence. Thank you”
Bereavement Support worker at the Royal Devon University trust Hospital in Barnstaple.
“I have attended several of Chantal’s brilliant CPD sessions, which have had a huge impact on my counselling work, supporting parents in baby loss, fertility and future pregnancy experiences, with Abigail’s Footsteps. Chantal’s inspirational and authentic presentation has deeply validated the importance of this work and helped me to develop my confidence in supporting parents. Thank you so much and for all the amazing work that the Foundation for Infant loss continue to do.”
Trish Brown
Counsellor MBACP (Accred)
“I had recently undertaken the Practitioner Training and booked onto the Advanced Rainbow Baby Training. The day was very interesting and broken down into sections that were easy to follow and relatable. All aspects were covered in the day which was well thought out. I offer one to one support in this area already and this course has driven me to also set up a Rainbow Baby Support group now”
admin@takingbabysteps.co.uk
“The loss of a baby or child is a uniquely painful and life-altering experience; it demands specialist bereavement support—delivered with deep sensitivity and a true understanding of the grief faced by bereaved parents and families. At Zephyr’s, our charity exists solely to support those affected by baby and child loss. The access we have to the brilliant training, videos, and resources provided by the Foundation for Infant Loss is absolutely invaluable to our staff, and our wider freelance team. As a small charity, we don’t have the internal capacity to provide the specialist training our team truly needs. Yet we know how vital it is that everyone who works for and with Zephyr’s is equipped with the right knowledge and understanding to offer the best possible care and support. We’re deeply grateful to the Foundation for Infant Loss for delivering training that rooted in compassion, detailed, and so well-informed. Our thanks go to Dr. Chantal Lockey and the team, for such supportive and powerfully educational tools and resources —and for making these resources available to so many.”
Carly Williams, Founder & CEO, Zephyr’s (Nottingham)
“I have not long been in post as a bereavement midwife and I am passionate about making change and supporting families that have experienced a loss. These courses, the Infant loss training and the advanced rainbow care training provided by the foundation, have been so supportive and I am so much better equipped to support our families better. I was pleased to realise that a lot of what was being taught we already have in place within my trust but other areas such as the different religious beliefs in regards to death and dying have been especially useful to me and my colleagues. Chantal has a way of teaching which is clear, precise and easily absorbed. I could listen to her for hours, and the personal experience that she brings to the courses about her baby Marnie truly brings the learning home and embeds it due to the emotion and empathy that it creates. It is also wonderful to know that Marnie is remembered by so many and has had such an impact on us all.”
Marie Charman
RDUH Specialist Bereavement Midwife
“Thank you to Chantal and the team at the Foundation for infant loss for providing such thorough training in “Cultural and Religious issues professionals may encounter following a Bereavement”. The training gave such useful insights into bereavement from a cultural and religious perspective. I have found this information so helpful in broadening my understanding of religious and cultural differences which may impact grief for families. This has helped to inform my practice when working with bereaved families in our service and has enabled me to give guidance to other staff members when working with families. The training was informative and helpful. Thank you so much to Chantal, and the various people who gave their time to talk to us.”
Emily Burns (she/her) | Lead Bereavement Counsellor
Website – bodiehodgesfoundation.co.uk
Email – emily@bodiehodgesfoundation.co.uk
“I have now completed your superb Foundation level training, which was engrossing from start to finish. There were oh so many positive takeaways for me as a Psychotherapist specialising in pregnancy/baby loss and fertility, but perhaps the most profound was the emphasis you placed on empowering bereaved parents and making them aware of choices available to them at every stage of their grieving process. I’d also like to thank you for sharing your own personal story of loss and love. What a privilege it is to know about your dear girls Marnie and Ruby, and to see their beautiful photos. I have finished your training feeling touched, inspired, educated and more determined than ever, which I imagine has been echoed a thousand times over by other practitioners who’ve connected with you/FIL. You are changing so many lives for the better, Chantal. Thank you.”
Elleni Hill
Elleni Hill Counselling
ellenihillcounselling.co.uk
“I am a Coroner’s Officer with Devon and Cornwall Police and I have completed this training at the suggestion of my line manager. I found it incredibly useful and informative and will definitely refer to it when dealing with baby death cases.”
Grace Monro
Coroner’s Officer – Devon, Plymouth & Torbay
“Thank you for allowing me access to this training, it was very insightful and I learnt alot. As a Paramedic this isn’t something I have a lot of experience in and have found this training invaluable. I feel more prepared to better support my patients during these moments. Thank you”
Michelle Harley
Clinical Team Mentor
West Midland Ambulance Service
“I want to thank you for your courage, clarity, expertise, and generosity, which allows you to share your painful experience with us. The training is full of extremely important resources and information. It is an eye opener regarding the importance of re-setting the concept of compassion, and to reinforce the need for clear and contemporary communication between women experiencing a loss and health professionals. It is a must for any practitioner that encounter women that have experienced a pregnancy loss.”
Maria Paz Miranda
Midwife
Maternity Safeguarding Team OUH.
“As a Paramedic we are often the first on scene to a traumatic event such as a miscarriage or child death. By completing this Infant Loss training, I now feel more confident in what to do and say in such a terrible time. I also feel that I will be able to offer more support in signposting families to different charities that assist them during this time.”
Amy Davies
Paramedic
West Midlands Ambulance Service
“The course provided a valuable insight into how to communicate and assist people with managing child loss. Signposting to various organisations were provided which is an invaluable tool to all clinicians and employers alike in assisting affected individuals. The course is emotional at times but this is to be expected due to the subject being delivered. A well constructed and delivered course. Thank you.”
Angela Ellis
Paramedic, WMAS
“I saw the Practitioner Training course advertised at a heavily discounted price so I thought I would give it a go, not really knowing what I wanted from it, other than knowing it’s an area I would love to help clients in within my private counselling practice. I have friends and family who have experienced baby loss and I’ve never really known the right words to say. But wow, just wow! This course did more than just help me find the right words. It moved me in ways I didn’t know I could be moved!
Chantal’s story was absolutely heartbreaking and I honestly don’t know how she has lived through it to tell her tale. The courses are extremely in depth and highly emotive – you will definitely need tissues at the ready, but you will come away feeling confident to know what to say and what not to say, to people who have gone through these horrendously traumatic experiences. You will also learn in depth information and will be signposted to the correct agencies
Chantal – thank you for spreading awareness on this crucial subject and thank you for sharing your story. I now feel so much more equipped to go and help clients going through pregnancy and infant loss. I highly recommend this course!”
Emma Mahil Counselling – http://www.emmamahilcounselling.com
“Thank you so much for the comprehensive training from Foundation for Infant Loss on miscarriage and baby loss. My colleagues and I found the training very informative and full of practical advice. The material has clearly been written with great insight into this sensitive subject and we are currently working with our L&D team to make this available to other colleagues in the People Teams and to our Career Coaches (people managers).
The training has also helped us to shape some internal PwC guidance we have written for our Career Coach community. We hope that together with our Miscarriage and Baby Loss policy, the training from Foundation for Infant Loss will help us open up conversations and create more empathy and understanding around these issues in our workplace”
Debbie Atkinson- PRICE WATERHOUSE COOPER
“I would like to express my heartfelt gratitude to Dr. Chantal for the incredible opportunity to complete the courses on Pregnancy and Infant Loss Practitioner Training, Rainbow Baby Specialist, and Infertility Specialist. These courses have been invaluable in deepening my understanding and skills in helping families through their unique journeys.
Thank you once again for this wonderful gift. Your dedication to education and support in this field is truly inspiring”
Ayo Ayeni – Scholarship student NIGERIA
“I recently completed the practitioner training from Chantal Lockey at the Foundation for Infant Loss, and it was truly exceptional. Despite having completed several baby loss training sessions over the years, this one really stood out. The depth and practicality of the training were invaluable, and I feel it has significantly informed my future practice.The course covered extensive information, including guidance on the correct agencies and charities to signpost families to, ensuring I am fully equipped to offer meaningful support.
Chantal’s delivery was perfectly pitched—compassionate, clear, and engaging. Her willingness to share her own vulnerabilities and story added a deeply personal and impactful layer to the learning experience.
Thank you, Chantal, for continuing to raise awareness in this critical area and for your dedication to supporting practitioners and families. I would highly recommend this training to anyone looking to enhance their understanding and skills in supporting families through infant loss”
Sally Goodwin Matron (Midlands and North) -Professional Midwifery Advocate
“I just wanted to say a huge thank you to you for creating the courses about infant loss. I am a bereavement support volunteer for Cruse Bereavement Care on the Isle of Man, and I asked to be enrolled and they’ve been so interesting and helpful to my understanding and I know it will help me to support anyone who has experienced this far better than I would without this invaluable training.”
Bereavement Support Volunteer for Cruse Bereavement Care – Isle of Man
“As a counselling professional I decided to take the courses available to broaden my knowledge around loss. The courses are packed full of information and lived experiences. I felt every moment throughout with the precious experiences and memories shared. As a counsellor it is vital to step into another’s world and these courses did just that. Both of the courses are extremely powerful, where a few weeks on I am still thinking about them. I highly recommended these courses where they are by far the best e-learning courses I have ever done in over ten years. I look forward to any additional courses that may be added in the future. Thank you once again.”
Dawn Saxton- Counsellor
https://www.dawnsaxtoncounselling.co.uk/
“Chantal is a powerhouse of a woman who brings her own experience of her daughter’s death into passionate education for healthcare professionals. I did a training day with her a few weeks ago and if you ever get the chance to go, do (taking your biggest emotional capacity and a box of tissues)”
Ellie Durant: Midwife Diaries and Author of “New Walk”
https://midwifediaries.com/
“I have learned so much to take forward into my practice. This training is a must for all professionals!”
Diane Gunner – Counsellor
“What a powerful, informative and moving course Thank you for providing this opportunity”
Courage to Change Counselling – Kathleen Currie
https://www.psychologytoday.com/gb/counselling/courage-to-change-counselling-coatbridge-sct/426660
“Thank you for this opportunity to complete your training, I have found it very hard in places, heartbreaking too but I feel more confident after completing it that I can offer better care.”
India Brewis -Student Midwife
“Bereavement is a topic that is not often discussed. After attending The Foundation of Infant Loss training day, I appreciate the importance of this within the role. I learned ways you should address a family who have experienced infant loss, as well as creating memories for them. You can never be prepared for this experience, but after learning ways of coping to keep composure, I feel I can support a family better than I could have before.”
Abbie Rich: Blood blues and babies
https://bloodbluesandbabies.wordpress.com